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Frequently Asked Questions
WALL'S
At Wall's, our mission is to build a happier and more inclusive world, one street at a time. We want to bring more smiles to more people. Everyone knows that ice cream makes you happy, nobody can be grumpy while eating an ice cream.
You can find a Wall's ice cream in almost any shop where you can find a freezer! To locate specific products please check out their individual web pages to find out the most up-to-date information on where they are avaliable.
Ice cream products are usually stored frozen at -18°C. Storage recommendations can be found on the packs of all our ice creams.
We have products that are suitable for a vegan diet, including EVU Vegan Certified 'Magnum Vegan'. the EVU logo can be found on packs.
For allergen information we always advise that you check individual ingredient lists on the back of our packaging, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
We offer a variety of products for differing dietary requirements, including 'gluten free'. Products that are certified as gluten free are labelled as such in the ingredients list on pack. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Cornetto
Our Cornetto Classico, Strawberry, Soy and Mint do not contain any artificial food colouring.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Cornetto Made with Soy and Gluten Free is currently the only Cornetto product which is certified gluten-free.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
All of our Cornettos contain dairy apart from Cornetto Made with Soy and Gluten Free which is dairy-free and gluten-free.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Currently the only Cornetto product suitable for a vegetarian and vegan diet is the Cornetto Made with Soy & Gluten Free.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
All of our multipack cartons with the Please Recycle logo are recyclable. Make sure you put them in your paper recycling bin when you are finished. Our ice cream wrappers are not currently recycled or collected. We are working on a more recyclable solution, however in the meantime we suggest you dispose of them in the general waste bin.
Calippo
Calippo Orange and Lemon-Lime do not contain artifical colours.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes! Calippo is gluten-free.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Calippo Orange and Lemon-Lime flavours are suitable-but not certified for a vegetarian or vegan diet. This is because, due to these products being made in a factory which also make dairy product, they carry a 'May contain: milk' declaration.
For allergen information we always advise that you check individual ingredient lists on the back of our packaging, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Calippo Orange and Lemon-Lime flavours are suitable-but not certified for a vegetarian or vegan diet. This is because, due to these products being made in a factory which also make dairy product, they carry a 'May contain: milk' declaration.
For allergen information we always advise that you check individual ingredient lists on the back of our packaging, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
All of our multipack cartons with the Please Recycle logo are recyclable. Make sure you put them in your paper recycling bin when you are finished. Calippo tubes and lids are not currently recycled or collected. We are working on a more recyclable solution, however in the meantime we suggest you dispose of them in the general waste bin.
Mini Milk
No, Mini Milks do not contain any artificial colours or flavourings.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, all of our Mini Milk flavours are gluten-free.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, our Mini Milks do contain lactose.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Our Mini Milks are made with fresh milk therefore they are not suitable for vegans.
Mini Milk Strawberry is suitable for a vegetarian diet.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
All of our multipack cartons with the Please Recycle logo are recyclable. Make sure you put them in your paper recycling bin when you are finished. Our plastic wrappers and wooden sticks are not currently recycled or collected. We are working on a more recyclable solution, however in the meantime we suggest you dispose of them in the general waste bin.
Twister
No, Twisters do not contain any artificial colours or flavourings. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, Twisters are gluten-free. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, Twisters contain milk and dairy products. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Twister Pineapple, Twister 3Ster, and Twister Peek-A-Blue are suitable-but not certified for a vegetarian diet. Our Twister ice lollies contain milk therefore they are not suitable for a vegan diet. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
The multipack box is cardboard and can be recycled, please check local kerbside collections or facilities for the correct way to recycle this product. Our plastic wrappers and wooden sticks are not currently recycled or collected. We are working on a more recyclable solution, however in the meantime we suggest you dispose of them in the general waste bin.
Feast
No, Feast does not contain any artificial colours or flavourings. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
No, Feast is not gluten-free. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, Feast contains milk. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
No, Feast is not suitable for a vegetarian or vegan diet. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
All of our multipack cartons with the Please Recycle logo are recyclable. Make sure you put them in your paper recycling bin when you are finished. Our plastic wrappers and wooden sticks are not currently recycled or collected. We are working on a more recyclable solution, however in the meantime we suggest you dispose of them in the general waste bin.
Solero
The core of the Exotic & Red Berries Solero is an ice cream which contains milk.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
No, the core of the Exotic & Red Berries Solero is made from ice cream which contains milk.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, the Exotic and Red Berries Soleros are certified as gluten-free.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Solero Exotic and Red Berries are not suitable for a vegetarian or vegan diet.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
The multipack box is cardboard and can be recycled, please check local kerbside collections or facilities for the correct way to recycle this product. The wooden sticks are sourced from certified sustainably managed forests and can be recycled as part of the industrial collection of garden and kitchen waste.
Soft Scoop
No, Soft Scoop does not contain any artificial food colourings. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline
No, Soft Scoop is not gluten-free.
For allergen information we always advise that you check individual ingredient lists on the back of our packaging, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, Soft Scoop contains milk and dairy products. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
No, Soft Scoop is not suitable for a vegetarian or vegan diet. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Our plastic ice cream tubs and lids can be recycled, please rinse and recycle in your local kerbside or recycling facilities.
Viennetta
No, Viennetta does not contain any artificial colours or flavours. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Viennetta is not certified as gluten free.
We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, Viennetta contains milk and dairy products. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
No, Viennetta is not suitable for a vegetarian or vegan diet. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
The Viennetta carton box is cardboard and can be recycled, please check local kerbside collections or facilities for the correct way to recycle this product.
The wrap and tray cannot yet be recycled however we are working hard to find a solution.
Reese's
No, Reese's does not contain any artificial food colourings or flavourings. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Reese's are not gluten free, the products carry a 'May contain' statement for gluten in the ingredients list on pack.
We advise for allergen information please check the on pack ingredients list, as this contain the most up to date information.
Yes, Reese's contains milk and dairy products. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Reese's are suitable, not certified for a vegetarian diet.
Reese's are not suitable for a vegan diet. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
All of our multipack cartons with the Please Recycle logo are recyclable. Make sure you put them in your paper recycling bin when you are finished. Our plastic wrappers are not currently recycled or collected. We are working on a more recyclable solution, however in the meantime we suggest you dispose of them in the general waste bin.
Yummies
No, our Yummies products do not contain any artificial colours or flavourings. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yes, Yummies are gluten-free. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Yummies may contain milk. We advise that consumers check individual ingredients lists on products, as the recipes are subject to change and the ingredients list on pack will carry the most up to date information.
For further queries please contact our careline.
Our cardboard boxes are recyclable, our wrappers are unfortunately not recyclable yet.